Summary: We collect only the information necessary to provide our bartering marketplace service. We never sell your data and only share it as described in this policy.
1. Information We Collect
Account Information
When you create an account with The Parallel Exchange, we collect:
- Phone number: Used for account verification via SMS. We send a one-time verification code to confirm your identity.
- Name: Your display name shown to other users (optional)
- Authentication data: If you sign in with Apple or Google, we receive your name and email from those services
Profile Information
- Location: Your ZIP code to enable local trading
- Profile photo: Optional image you choose to upload
- Bio: Optional description you provide
Listing Information
- Item titles, descriptions, and images you upload
- Categories and tags you select
- What you're looking for in exchange
Communications
- Messages exchanged with other users through our platform
- Trade ratings and reviews
2. How We Use Your Information
- Provide our service: Enable you to list items, find trades, and communicate with other users
- Verify identity: Confirm your email address to prevent fraud and fake accounts
- Enable local trading: Use your ZIP code to show relevant nearby listings
- Build trust: Display ratings and verification badges to other users
- Improve the app: Analyze usage patterns to make The Parallel Exchange better
- Send notifications: Alert you about messages, matches, and trade updates
3. Email Verification
When you sign up with your email address, The Parallel Exchange will send you a one-time verification code via email. By providing your email, you consent to receive this message. We will never send marketing emails or share your email address with third parties for marketing purposes.
4. Information Sharing
We share your information only in these circumstances:
- With other users: Your public profile, listings, and ratings are visible to other users
- Service providers: We use third-party services for email delivery (Resend), hosting, and analytics
- Legal requirements: If required by law, court order, or government request
- Safety: To protect rights, safety, or property of users or the public
We never sell your personal information to advertisers or data brokers.
5. Data Security
We protect your data using:
- Encrypted connections (HTTPS) for all data transmission
- Secure database storage with access controls
- Regular security reviews and updates
6. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correct: Update inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your listings and profile information
To exercise these rights, contact us at support@theparallelexchange.com
7. Children's Privacy
The Parallel Exchange is not intended for users under 18 years of age. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.
9. Contact Us
Questions about this Privacy Policy? Contact us:
- Email: support@theparallelexchange.com
- In-app: Settings → Help & Support